Forres Mechanics Football Club Customer Charter
The Customer Charter sets out the commitment of Forres Mechanics Football Club to give our supporters a safe and enjoyable experience of football.
1.1 Ticket Sales
We are committed to providing access to our matches by offering:
In the event of a fixture being abandoned before half time, a full refund of the purchase price will be given.
We are committed to ensuring that our supporters are kept informed by:
We are committed to ensuring that the highest standards of on-site catering are provided by:
We are committed to ensuring that all merchandise sold by the club is of good quality and value for money by:
5.0 CUSTOMER SERVICE
We are committed to providing the highest level of service to our customers by:
service to all our supporters.
For further information please write to us at:
Forres Mechanics Football Club
Reviewed March 2016
Review Date March 2017